Privacy Policy
Last updated: June 24, 2026
At Mushrooom, we respect your privacy. This policy explains what information we collect when you visit mushrooom.com or shop with us, how we use it, and the choices you have.
1. Information we collect
- Account & order details: name, email, shipping and billing address, phone number, order history, and payment confirmation (processed by our payment provider — we do not store full card numbers).
- Communications: messages you send to customer support.
- Technical data: IP address, browser type, device information, and pages visited — collected via cookies and similar technologies.
- Marketing preferences: if you opt in to our newsletter or promotional emails.
2. How we use your information
- Process and fulfill orders, including shipping and customer support
- Send transactional emails (order confirmations, shipping updates)
- Improve our website, products, and customer experience
- Detect and prevent fraud or abuse
- Send marketing communications when you have opted in (you may unsubscribe anytime)
- Comply with legal obligations
3. Cookies & analytics
We use cookies and similar tools to keep your cart active, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect checkout functionality.
We may use analytics services (such as Google Analytics) that collect aggregated, anonymized usage data.
4. Sharing your information
We do not sell your personal information. We share data only with:
- Service providers who help us operate — payment processors, shipping carriers, email delivery, and hosting
- Legal authorities when required by law or to protect our rights and customers
- Business transfers in connection with a merger or acquisition, with notice where required
5. Data retention
We retain order and account information as long as needed to fulfill orders, provide support, and meet legal and tax requirements. Marketing data is retained until you unsubscribe or request deletion.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, or to opt out of certain processing. Contact us at [email protected] to make a request. We will respond within a reasonable timeframe.
7. Security
We use industry-standard measures to protect your data, including encryption in transit (HTTPS) and secure payment processing. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Children
Our site is not intended for anyone under 18. We do not knowingly collect information from minors.
9. Changes to this policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision.
10. Contact
Privacy questions? Email [email protected] or write to Mushrooom, 128 N 2nd Ave #3284, Walla Walla, WA 99362.
